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Official Data Protection Document

Privacy Policy mami188 – Your Personal Data Fully Protected by Us

Transparency is at the core of how mami188 manages member data. This document clearly and honestly explains what information we collect, how we use it, and the rights you hold over your personal data.

Updated: January 1, 2026 SSL 256-bit Encrypted

Our Privacy Commitment

6 Pillars Data Protection at mami188

End-to-End Data Encryption

All data transmitted between your device and mami188's servers is encrypted using SSL 256-bit — the same technology used by international banking institutions to protect financial transactions.

Data Not Sold to Third Parties

Mami188 is fully committed to ensuring that member personal data is never and will never be sold, rented, or traded to any party for commercial or marketing purposes.

Full Rights Over Your Personal Data

Every mami188 member has the right to access, update, correct, or request deletion of their personal data at any time — simply contact our support team.

Secure Data Storage

Data is stored on servers with multiple layers of physical and digital security, including enterprise-grade firewalls, intrusion detection systems, and regularly scheduled encrypted data backups.

Data Minimization Principle

Mami188 only collects data genuinely necessary for platform operations and regulatory compliance. We do not request information that is excessive or irrelevant to the services provided.

Policy Change Notification

If material changes are made to this Privacy Policy, mami188 will notify members via in-app notifications and platform announcements at least 7 days before the changes take effect.

Table of Contents
Rev. 2026.01
Important Note: By using mami188 services in any form — including accessing the website, using the mobile app, or registering an account — you confirm that you have read and agreed to this Privacy Policy. Please read the full document before proceeding.

Chapter 1 – Introduction and Scope

Mami188 ("Platform", "We") manages and operates an online gaming entertainment platform accessible via the website mami188.vu and the official mobile app. As the platform operator, we process certain member personal data as part of our service operations.

This Privacy Policy transparently and comprehensively explains: what types of data we collect from users, how that data is used, with whom it may be shared under certain conditions, how long it is retained, and what rights you have as the data owner.

This document applies to all users of the mami188 platform — both registered members and visitors who have not yet signed up. If you access the platform from a region with stricter data protection regulations, we apply a higher standard of protection in accordance with applicable requirements.

Our core principles: Privacy is more than a legal obligation for mami188 — it is a core value we uphold. Your personal data belongs to you, and we are only its temporary custodians, bound to protect it to the highest standard.

Chapter 2 – Personal Data We Collect

Mami188 collects data based on a minimization principle — meaning we only collect data strictly necessary to provide the services you use. Below are the categories of data we collect:

Data You Provide Directly

  • Basic identity: Full name, date of birth, and gender as stated in official identity documents.
  • Contact information: Active email address, phone number, and residential address.
  • Verification documents (KYC): Photo of national ID, driver's license, or passport along with a selfie photo for identity verification purposes.
  • Financial information: Bank account number or e-wallet account used for deposit and withdrawal transactions.

Automatically Collected Data

  • Device data: Device type, operating system, browser version, screen resolution, and unique device identifier.
  • Network data: IP address, estimated location (based on IP), internet service provider name, and access time.
  • Platform activity data: Game history, transaction history, active session duration, features used, and in-app navigation patterns.
  • Technical data: App error logs, crash reports, and diagnostic data for technical maintenance purposes.
Data Type Collection Source Primary Purpose
Identity (KYC) Registration form Age & identity verification
Contact (email/phone) Account registration Communications & security OTP
Bank account / e-wallet Account settings Financial transaction processing
IP Address & Device Automatically upon access Security & fraud detection
Playing activity Automatically on the platform Personalization & analytics

Chapter 3 – How We Use Your Personal Data

All data we collect is used on a valid legal basis and for specific purposes. mami188 does not use member data for any purpose other than those explicitly stated below:

  1. Service provision and operation — process registrations, manage accounts, facilitate gaming, and handle financial transactions.
  2. Identity verification and regulatory compliance — conduct KYC processes to ensure members meet age and identity requirements and comply with applicable anti-money laundering regulations.
  3. Security and fraud protection — detect, investigate, and prevent suspicious activity, fraud, or platform abuse.
  4. Service communications — send important notifications regarding accounts, transactions, policy changes, and security updates.
  5. Platform improvements — analyze usage patterns in aggregate and anonymous form to identify areas for improvement.
  6. Customer support — handle member inquiries, complaints, and support requests with relevant context.
  7. Experience personalization — tailor content, game recommendations, and promotional offers based on member preferences and activity history.
Note: mami188 does not use member data for automated profiling that produces significant decisions without human involvement. Every material decision regarding a member's account always involves a manual review by our team.

Chapter 4 – Sharing Data with Third Parties

Mami188 does not sell or rent member personal data to any party. However, under certain specific and limited circumstances, data may be shared with third parties as follows:

Payment Processing Partners

To process deposit and withdrawal transactions, we share relevant financial data (such as destination account numbers) with verified payment service providers. Our payment partners are bound by strict confidentiality agreements and may only use that data to process the requested transactions.

Technology Service Providers

Certain technical services such as server hosting, analytics, and customer support are managed by trusted technology partners. Each partner is required to sign a data processing agreement ensuring they adhere to the same privacy standards as mami188.

Legal Obligations

Mami188 may disclose member data to competent authorities if required by law through a valid court order, applicable legal process, or to prevent a serious security threat. In such cases, we will only disclose the data specifically requested and nothing more.

What We Never Do: Selling member data to advertisers, data brokers, or any third-party marketing platforms — under any circumstances and for any reason.

Chapter 5 – Cookies, Tracking, and Similar Technologies

Mami188 uses cookies and similar tracking technologies to enhance user experience and platform security. Below are the types of cookies used and their purposes:

Essential Cookies

These cookies are required for the platform to function properly and cannot be disabled. Examples include login session cookies that maintain your account access status during an active session, and security cookies that protect against CSRF attacks.

Functional Cookies

Used to remember your preferences such as interface language, display settings, and region — so you don't need to reconfigure them each time you access the platform.

Analytics Cookies

Helps mami188 understand how members use the platform on an aggregate and anonymous basis — which pages are visited most, which features are used frequently, and where users commonly encounter difficulties. This data is used solely to improve the service.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

Chapter 6 – Data Storage and Retention

Mami188 retains member personal data for as long as needed to fulfill the purpose of collection, meet applicable legal obligations, or resolve disputes. In general, our retention policy is as follows:

  • Active account data — retained for as long as the account remains active and for a period of 5 years after account closure for regulatory compliance.
  • Financial transaction data — retained for a minimum of 5 years in accordance with applicable anti-money laundering regulatory requirements.
  • KYC Documents — retained for the duration the account is active and for a minimum of 5 years after account closure.
  • Activity and security logs — retained for 12 months for security investigation and dispute resolution purposes.
  • Analytics cookie data — retained for a maximum of 24 months in anonymous and aggregated form.

Once the retention period ends, data will be permanently deleted or anonymized so it can no longer be linked to any individual's identity.

Chapter 7 – Data Security Measures

Protecting member personal data is mami188's top priority. We implement a comprehensive set of technical and procedural security measures to prevent unauthorized access, data leaks, alterations, or destruction:

  • Encryption in transit — All data transmitted between member devices and our servers is encrypted using TLS 1.3 protocol with 256-bit SSL certificates.
  • Encryption at rest — Sensitive data stored in our database is encrypted using AES-256 standards.
  • Role-based access control — Only staff with a specific business need have access to member data, and all access is recorded in an audit log.
  • Continuous security monitoring — Intrusion detection systems and anomaly monitoring run 24 hours a day to detect threats in real time.
  • Regular penetration testing — Our security systems are regularly tested by both our internal security team and independent external parties.
  • Encrypted data backup — Data is automatically and regularly backed up to geographically separate locations for disaster recovery.
In the Event of an Incident: If mami188 detects a data security breach that may harm members, we are committed to notifying affected members within 72 hours of the incident being identified, in line with global data protection best practices.

Chapter 8 – Member Rights Over Personal Data

As the data owner, you have a number of rights that you can exercise at any time regarding your personal data at mami188. All requests related to these rights can be submitted via live chat or our support email:

Right to Access Data

You have the right to request and receive a copy of the personal data we hold on your account. mami188 will provide a summary in a readable format within 14 business days of receiving your request.

Right to Data Correction

If any of your personal data is inaccurate or incomplete, you have the right to request a correction. Changes that require document re-verification will be processed once valid supporting documents are received.

Right to Erasure ("Right to Be Forgotten")

You may request the deletion of your personal data under certain conditions — for example, when an account is closed and there is no legal obligation requiring data retention. Requests will be processed once the mandatory retention period requirements are met.

Right to Data Portability

You have the right to receive a copy of the data you have provided to us in a structured, machine-readable format (such as JSON or CSV), so you can transfer it to another service if you choose.

Right to Restrict Processing

Under certain circumstances, you may request mami188 to restrict the processing of your personal data — for example, when the accuracy of the data is in dispute or while awaiting verification of a deletion request.

Right to Object to Processing

You have the right to object to the processing of your data for specific purposes, including personalization and analytics. Valid objections will be acted on promptly and processing for those purposes will cease.

Chapter 9 – Protection of Minors' Data

Mami188 strictly prohibits access to and use of the platform by individuals under the age of 18. Our services are intended exclusively for adults, and we take active measures to prevent use by minors.

The identity verification (KYC) process we implement is specifically designed to confirm that every member meets the minimum age requirement. If we find that an account has been created by an underage individual, the account will be closed immediately and all related data will be deleted as soon as possible.

For Parents and Guardians: If you suspect that anyone under the age of 18 is using or attempting to use the mami188 platform, please report it to our support team immediately. Every report will be treated as a top priority.

Chapter 10 – Changes to This Privacy Policy

Mami188 may update this Privacy Policy from time to time to reflect changes in data processing practices, regulatory updates, or service improvements. All changes will be posted on this page along with an updated "Last Updated" date.

For material changes — those that significantly affect how we process data or impact member rights — we will issue active notifications via:

  • Push notifications on the mami188 mobile app for users who have enabled notification permissions.
  • A clearly visible announcement banner on the platform's main page at least 7 days before the changes take effect.
  • Notification email sent to the member's registered email address.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree with the changes, please contact us to discuss available options, including account closure.

Chapter 11 – Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the mami188 team is here to help. We are committed to responding to all privacy-related requests within a maximum of 3 business days.

You can reach our privacy team through the following channels, available 24 hours a day, 7 days a week:

  • Live Chat — Available directly on the platform's main page and in the mami188 mobile app. This is the fastest way to get a response.
  • Support Email — Send your privacy questions or requests to [email protected]. Please include your account username and a brief description of your request so we can process it faster.
Response Time: Requests for data access, correction, or deletion will be confirmed within 24 hours and processed within 14 business days from the date all required supporting documents are received.

Play with Peace of Mind

Your Privacy Is Protected. It's Time to Enjoy the Games

Now that you understand how mami188 protects your personal data, Register today and enjoy a safe, fair, and exciting experience alongside millions of other members in Indonesia.

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